Need help with background checks?
Have a question about screening, compliance, or pricing? Send us a message and our team will respond promptly.
“We wanted a compliant screening workflow we could trust. PrimeHire Screening made it easy to standardize background checks across our team.”
Jordan Miller
HR ManagerReach out for help with screening options, turnaround times, integrations, or account support—we’re ready to assist.
Other ways to reach us
Frequently asked questions:
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How fast will you respond to my message?
We typically respond as quickly as possible during business hours. For urgent requests, submit a support ticket for faster handling.
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Can you help me choose the right screening package?
Yes. Tell us the role you’re hiring for and your locations, and we’ll recommend the best screening package for your needs.
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Do you support FCRA compliance workflows?
PrimeHire Screening supports FCRA-aligned steps such as disclosures, authorizations, and adverse action processes where applicable.
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How long do background checks take?
Timing depends on the type of screening and jurisdiction. Many checks return quickly, and we provide status visibility throughout the process.
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Do candidates complete the authorization online?
Yes. Candidates can complete authorization digitally to reduce delays and improve the overall experience.
